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Fmr. Minister Storms Sterling Bank to Open Account in Support of Zero Transfer Fees

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What began as a tweet has become a tipping point. In a moment that is  quickly being hailed as the dawn of a new era in Nigerian banking, former Minister for Aviation, Chief Osita Chidoka, walked into the Regional Headquarters of Sterling Bank in  Abuja on Friday, where he opened a personal bank account as a show of solidarity with the  bank’s groundbreaking decision to eliminate all charges on local online transfers. 

This symbolic act followed Chidoka’s viral declaration earlier in the week, where he pledged  to reward the bank for removing transfer charges, which other major banks have refused to do. The move comes on the heels of Sterling Bank’s historic decision to eliminate all local  transfer charges on its OneBank platform, making it the first major financial institution in  Nigeria to end what many see as a quiet but costly practice. 

At first, the April 1st announcement was met with disbelief. Many Nigerians assumed the news  was part of an elaborate marketing gimmick. However, Sterling swiftly clarified that the zero transfer-fee policy was a genuine effort to ease the financial burden on its customers and  would take effect immediately. In choosing to forgo billions in potential revenue, the bank  delivered a powerful message: profit should never come at the expense of the people. 

Chidoka, who had long advocated for the removal of transfer charges, declared his support  for the bank’s decision on social media. “Sterling Bank did the math - and still chose the  people,” he wrote in a now-viral post. “They gave up over billions in transfer charges just to  give Nigerians breathing room.” 

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True to his word, he made his support physical by visiting the Sterling Bank branch and  opening an account in what he described as a “statement of values” and a personal protest  on behalf of the average Nigerian. 

His visit electrified the banking hall and further set social media abuzz, marking a clarion call  to millions of Nigerians who are weary of additional charges. According to Chidoka, his  decision to open an account at Sterling Bank was both an act of protest and a powerful  statement of values - a stand for fairness, transparency, and customer-first innovation in the  Nigerian financial system. 

Speaking at the visit, Chidoka commended the bank’s courage and foresight, describing the  initiative as a long-overdue intervention in a financial system that has normalized the quiet  extraction of wealth from ordinary citizens. He emphasised that Nigerian banks report record  profits year after year, and yet continue to charge customers between ten to fifty naira per transfer - millions of times over, despite the minimal actual cost of executing these  transactions in a digitized ecosystem. 

He went on to say that Sterling Bank had done what others refused to: walk away from over  billions of naira in annual transfer revenue, simply to ease the burden on its customers. He  described this as an extraordinary example of ethical banking and challenged other  financial institutions to follow suit, insisting that Nigerians deserve better. 

Referencing his longstanding campaign against banking fees, Chidoka recalled his public  appeals in 2023 to outlaw transfer charges as part of broader efforts to ease the cost of living.  Those calls, he said, fell on deaf ears. Yet Sterling Bank, without regulatory pressure, took  decisive action. “They didn’t wait for the law,” he remarked. “They led by conscience.” 

Drawing a comparison with the telecommunications sector’s transition to per-second billing,  a move once considered economically suicidal until it transformed the industry, Chidoka  asserted that Sterling’s decision could catalyze a similar evolution in Nigerian banking. “Just  as per-second billing empowered millions, free transfers will do the same. If the top four banks  in Nigeria earned a combined ₦186 billion from transfer charges last year, despite already  posting record profits, then they cannot claim that removing those fees would break them.” 

He stressed that money should move freely in a digital economy, and that every naira lost to  unnecessary charges is a naira taken from food, school fees, or small business capital. “Banks  bear these costs in some parts of the world. It is time Nigerian banks did the same.” 

As Chidoka concluded his visit, he left behind more than a newly opened bank account; he  left behind a spark. A spark that could ignite a nationwide movement. “We need to start  voting with our wallets,” he said. “Let us support institutions that prioritise our welfare, and  reject those that profit by exploiting us. If we want better banking, we must reward better  banks.” 

Sterling Bank’s decision has already begun to shift public sentiment, with growing calls for  Nigerians to make Friday #OpenSterlingAcctDay - a symbolic rebellion against bank charges  and a show of support for a better, fairer way to bank. As other prominent Nigerians express  interest in following this example, the pressure is mounting on traditional banks to reconsider  their position and return power to the people. 

In a time when the cost of living continues to rise and public trust in institutions is waning,  Sterling Bank’s move has sparked hope and opened a conversation. If other banks follow  suit, Nigerians may finally see the end of what Chidoka calls “digital oppression.” If they don’t,  Nigerians now have a choice and a bank that chose them first. 

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