5 ways to keep your tenants happy

In Nigeria, the relationship between landlord and tenant is usually compared to one between a dictator and his subject.

Based on this, a lot of landlords treat their tenants however they like and this is just wrong.

Eventually, these tenants get fed up and leave, most times without paying, then the landlord/lady has to start looking for new tenants.

In order to avoid, a landlord/lady should always endeavour to keep the tenants happy with the following tips.

Always have an open door policy- This makes you accessible and builds trust between you and your tenants. Simply let them when to call or see you. However, in order to avoid tenants taking this for granted, remind them in a kind, but firm manner not to contact you after the set hours except in cases of emergency. This policy also implies that you perfect the art of responding to all forms of communication within 24 hours. This goes a long way in keeping your tenants happy and making you trustworthy.

Quick repairs- In order to be a good landlord/lady and keep you tenants happy, you have to keep your property in a good shape by always attending to defects like leaking roof, poor water, once they pop up. Apart from keeping your tenant happy, this also does wonders for your business as news of your reputation will spread far and wide, causing you to never run out of tenants.

Rent reminders- Rather than calling you tenants with nasty things to say, simply ensure that you send monthly reminders before the due date. This way, no tenant can make excuses and you receive your money on time.

Have insurance and security- Your tenants will love the fact that their property is safe and you can sleep well every night knowing that your property is secure in case of a break-in, or fire.

Be honest and transparent- If you have rules, let your tenants know from the very beginning. This will make you trustworthy, and keep your tenants happy.

Remember, a happy tenant is the key to a successful rental property business.