The head of HR at a top investment bank explains the importance of soft skills on Wall Street

pulse

March 13, 2017 9:56 PM

Liz Lieberman is a human resources veteran on Wall Street. She told BI that soft skills are still going to be important to Wall Street firms in the future.

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The ongoing digitization of the financial services industry has increased the demand for workers with hard technical skills on Wall Street.

But Liz Lieberman doesn't think this spike in demand for tech skills will make soft skills less important.

Lieberman recently joined RBC Capital Markets in October 2016 as managing director and Head of US Human Resources. And before that she held top HR roles at a number of high-profile Wall Street firms including the Royal Bank of Scotland, Merril Lynch, and Lehman Brothers.

In an interview with Business Insider,

Here's the relevant passage from the interview:

Chaparro: What skills do you expect to be in demand in the future?

Lieberman:

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